By way of our easy-to-use image-upload form, you can now upload digital camera images and optional extra details of a room you are planning to redecorate, and our interior design experts will select one or more rugs they think are perfect for your purposes, and email their recommendations to you - usually within 48 hours and completely without charge or obligation.
This new online-only service is being offered as part of our mission commitment to do everything in our power to ensure that you always find exactly the right handmade rugs or textiles you are looking for when you come to Oriental Carpet Brokers.
And we think you will find this new Rugs4Rooms online Personal Decorator service a great way of finding exactly the right rugs for a particular room with the least possible hassle on your part.
Its ridiculously easy to submit the details of your room using the special form. The start-to-finish process goes something like this:
Take, or locate, digital photographs of the room you would like to submit for a Designer Rug makeover.
Your images should be in JPEG format (they will have a .jpg file extension) - this is most likely if they have been taken with a standard digital camera. If in another format (e.g. TIFF or BMP), you will need to convert the images to JPEGs using an Image manipulation program such as Adobe PhotoShop, PaintShop Pro, Macromedia Fireworks, or an Image Viewing program like ACDSee.
Each image should be no more than 1 megabyte (1MB) in size, maximum. Images taken at High Quality with a 3 megapixel camera will be considerably more than this, and you will need to resize/resample them in any standard image program, such as those mentioned above for saving images as JPEGs.
Once you have 1 or 2 satisfactory images saved in JPEG format and sized at 1 megabyte or less each, copy or save them in a directory on your hard disk which you can easily locate. If you are using a Windows system, we suggest saving your room images in C:\My Documents\My Pictures\Room\ or another directory you make yourself with an easily remembered name such as ‘Room’.
Focus your rug search at Oriental Carpet Brokers with the Shortlist facility.
When searching for Oriental rugs or other handmade textiles on our website, you can add items of interest to your own personal Shortlist by clicking on the Add to Shortlist button.
To view your Shortlist, click the View Shortlist links you will see whenever you add a new item to your shortlist, or click on the View Shortlist links in the menu at the bottom of each page.
When viewing your shortlist, you can remove any items no longer required by entering a 0 (zero) in the Quantity (Qty.) field of the form and then clicking on the Update button at the bottom of your list.
After viewing your Shortlist, you may continue browsing the site, and adding further items. Your list will be saved throughout your current browsing session.
When you have compiled a final Shortlist, you can print it out by clicking the Print Shortlist button.
You can bring your Shortlist when making a private visit to our Warehouse, or refer to it when calling our Customer Service on +44-20-70919944 to arrange a Viewing or a Home Visit.
You can also use it as a Wishlist, to send to friends or relations as an indication of the items you would always be grateful to receive as gifts, or for any similarly positive purpose!
The Shortlist function is one more way Oriental Carpet Brokers helps you find exactly the carpets and weavings you are looking for.
You can arrange to view a selection of our fine handmade carpets in the comfort of your own home - entirely without obligation
Provided you live within the M25 Motorway area of London, Oriental Carpet Brokers invites you to make an appointment for one of our expert advisors to bring a tailored selection of our Oriental rugs inventory to your own home, for you to inspect and examine at your leisure in your own surroundings - entirely without any cost or obligation to buy!
This unique service is offered as an alternative for customers in the London area who for any reason find it difficult to visit our Vauxhall warehouse, by appointment at a time of their choosing.
If you would like to take advantage of this Home Visit offer, we recommend that in the first instance you make a list of some 5 to 10 items selected from those available on this website (please make a note of their six-figure Stock Numbers as well as other details), and then telephone Oriental Carpet Brokers Customer Services on 020 7091 9944 with details of your selection, to arrange a convenient time for one of our staff to bring them to you.
If you are looking for specific types or sizes of Oriental carpets which you cannot match with any on this site, especially if they are in the extra-large room sizes which are still being photographed, just give brief details of these requirements to our representative when calling to make your home visit appointment.
Our ‘No Obligation Home Visits’ service is yet another way Oriental Carpet Brokers is raising the bar on service standards for all Oriental carpet buyers.
We hope you will be pleased with your purchase from Oriental Carpet Brokers. Should you wish to return anything bought from us, we will be happy to refund or exchange our products provided it is in fully resaleable condition.
We offer a refund by the original payment method on Rugs with a receipt within 14 days of the original purchase date and an exchange within 30 days of purchase. Call 020 7091 9944 contact us using our General Enquiries Form
Please note that the customer is responsible for return shipping charges. Rug(s) should normally be in the same condition as when originally purchased.
If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.
Handling, Repair and cleaning services (including Washing) are non-refundable.
Please note that return policies only apply for the ECC.
We Guarantee Authenticity on all Purchases
We Stand for quality and assure you that all our Rugs, Carpets and Textiles are genuine and Handmade. Certificates of Authenticity are available on Request.
Please call us at 020 7091 9944 or contact us using our General Enquiries Form to learn more about the Authenticity of Handmade Carpets, Rugs and Textiles.
Free UK Shipping*
Oriental Carpet Brokers offers free shipping anywhere within the United Kingdom by regular delivery (usually 3-5 Working Days) on all rugs purchased from this website.
*Purchases made directly from our Warehouse in Vauxhall, London SW8 are not free and will be shipped at an extra cost.
We regret that we cannot ship to P.O. Box addresses.
Please contact us on 020 7091 9944 or use our General Enquiry Form for shipping quotes for destinations outside the United Kingdom.
VAT at the prevailing UK rate (currently 17.5%) is included in the listed selling price of all rugs on our website.
Purchasers living outside the European Community may arrange a refund for any VAT paid - please contact our Customer Relations on +44-20-7091 9944 or use our General Enquiries Form to email us for further details.
Please note that VAT is applicable whether the item is antique or contemporary.